ࡱ>  fNbjbj~~ "fF<g=2L3333 = = = = = = =>;A = =33!=33 = =\24ouXE(357=0g=B3AA444&4 a:   CALIFORNIA STATE UNIVERSITY CHANNEL ISLANDS Camarillo FALL 10 Course Syllabus Course: MIS 310-03 Title: Management Information Systems Units: 3 Time: 7:00 pm 9:50 am, Th Class Location: Smith Decision Center 1908 Required Materials Text: Business Driven Technology, Fourth Edition AuthorPage Baltzan and Amy Phillips Publisher: McGraw-Hill Irwin, 2010 91Թ Blackboard:  HYPERLINK "http://csuci.blackboard.com" http://csuci.blackboard.com MS Office Textbook Web Site:  HYPERLINK "http://www.mhhe.com/bdt3e" http://www.mhhe.com/bdt3e Prerequisite: COMP 101 or equivalent Instructor: Mike Riley, MBA Contact Information: Email: peter.riley@csuci.edu Office Hours: Th 6:00 7:00 pm or by appointment Office Location: Sage Hall 2042 Course Overview: This course examines application of computer-based information systems to the management of organizations. Topics include use of information to further the organizations mission and strategy, the role of users, the architecture of information, and development of decision-support processes for rmanagers. Learning Objectives: Students who successfully complete this course will be able to: Communicate orally and in writing the pivotal role of information in management and define the strategic, tactical, and operational roles and functions of the information systems in organizations. Apply the principles of information systems to assess the value of Information and to use technology and software like relational technology and spreadsheet to develop executive reports and applications. Describe ethical and social issues relating to information systems. Use critical thinking to formulate and execute IT policies, strategies, plans, and procedures. Individually and in teams identify, conceptualize, and develop solutions for successful information systems management. Welcome: Welcome to MIS 310Management Information Systems. My name is Mike Riley. I am excited about working with you to better understand Management Information Systems. I have a B.S. in Industrial Engineering and an MBA. I also have over 30 years of experience as a manager in manufacturing and operations, and I look forward to sharing my experiences as well as learning from yours. This syllabus shows how the process will work for this course and what work you will be responsible for completing. You should take the time to read through this document and the listing of specific assignments and projects by week. I know that we are going to cover a lot of material in the next 16 weeks, but we will also try to make it fun and a true learning experience for everyone. Course Standards: Each student is expected to maintain high standards of honest, ethical, and respectful behavior. All assignments submitted in fulfillment of course requirements must be the students own work. All assignments except those designated as team are understood to be an individual effort. Team efforts are understood to be equal endeavor work from all team members. All students commit to maintaining and upholding intellectual integrity. The faculty, departments, divisions, or campuses of the University may impose sanctions on students who commit academic integrity violations: cheating, plagiarism, and other related acts. Sanctions may include a failing grade on the assignment, a failing grade for the course, suspension, or dismissal from the University. Students with disabilities needing accommodations should make a request to Disability Accommodation Services at 805-437-8510. All requests for accommodations require appropriate advance notice to avoid a delay in services. Please discuss approved accommodations with the instructor. Equipment: Students should have access to a PC at home or on the campus. Email Requirements: All students are responsible for checking their CSU email account on a regular basis for additional announcements and general communications about the course. Writing Standards: Students will perform professionally in preparing the work required for this class. All documents, including homework, will be typed, spell checked, and grammar checked, submitted double spaced, and prepared in an acceptable format. You may use APA, MLA guidelines, or the Little, Brown Compact Handbook for guidance. Students are welcome to use any software program to prepare assignments. Confidentiality: One of the cornerstones of this courses learning model is the practical application of theoretical concepts, and you are encouraged to share your personal and professional experiences as a means to integrate the knowledge through reflecting on its application. However, it is important to note that we all are bound by Confidentiality in this class. In order to assure that we can have a free and open discussion in which you may elect to discuss your company and its policies and procedures as they apply to the course material, I expect each student to respect the Confidentiality of what your classmates are willing to share with us. At the same time I ask that each of you exercise good judgment in what you choose to share, avoiding non-public or competitively sensitive information. Research Reports: To use another persons idea, words, expressions, or findings in your writing without acknowledging the source is to plagiarize. A writer, who does not give appropriate credit when quoting, or even paraphrasing, anothers writing is guilty of plagiarism and in violation of Academic Policy. Computer Virus Disclaimer: Any intentional, willful, or reckless transferring of viruses, and the result of an email message or attachment will be considered professional misconduct. 91Թ will not be liable to any affected student for any indirect, special, incidental or consequential damages that may occur because of this type of misconduct by any person. Teaching and Methodology: Lectures and discussions. Lectures are used to explain and to supplement the text. All assigned material may not be covered in the lecture, and it is the students responsibility to bring up for discussion any material not completely understood. The students should read the assigned chapter(s) prior to the lecture in which it is presented and discussed in class. Laptops may be used during class lectures and discussions for taking notes only. Chapter homework. Homework comes from the Case Study Questions at the end of each chapter. It is to be neatly prepared per the Writing Standards described above and submitted on the due date at the start of class. Each assignment will be identified and submitted separately. The assignment can be submitted by email or in hard copy at the start of class. Tests. All tests will be given per the Assignment Schedule. The tests will be closed book and may contain true/false questions, multiple choice questions, completions, and short essay questions. Tests may not be made up. The lowest test score will be dropped. There will not be any electronic devices such as cell phones, Ipods, pagers, etc in use during the test. Plug-Ins. Four Plug-In Reports will be required. The Plug-Ins are used to supplement the materials in the text and the Reports will be based on specific Plug-Ins. Each Plug-In Report will be a minimum of 2 pages in length. The Plug-In Reports can be submitted by email or in hard copy at the start of class. Team Project/Presentation. Teams will be formed with 3 5 students per team. Each team is expected to research, analyze, and write on a relevant topic for the course. The paper will be 14 15 pages in length plus cover page and bibliography in a double-spaced format. Each paper should include a bibliography with at least two sources other than the text. In addition each team will give a Power Point presentation to the class reviewing the contents of the paper. The PP presentation will be 14 15 minutes in length plus 3 minutes for Questions and Answers. You must submit a page outline of your Project/Presentation in Week 6. To fully participate in the learning of this team project, the student consents to the disclosure of the grade among their teammates. Also, to fully participate in the team learning experience the student consents to the sharing of e-mail addresses among their classmates. Comprehensive Final Exam. The Final Exam will be given at the end of the semester. All tests and examinations will be closed book. The final exam may include true/false, multiple choice, completion, and short answer essay questions. No make up exam will be given, and the final exam cannot be dropped. Individual Class Participation. Student participation in class is required for successful completion of the course. Students are expected to have read the assigned materials for the class and have a general idea of what will be discussed at lecture. Extra Credit. Small extra credit assignments will be given on a random basis during class sessions. Late Work and Make-up Policy: Homework. No late homework will be accepted and all assignments are due at the beginning of class. One homework assignment grade will be dropped. Papers. All assignments are due at the beginning of class. Late Papers will receive credit, after grading, if the paper is submitted before the next scheduled class period. No credit will be given for any work turned in on or after the next scheduled class period. Cell Phones, Pagers, PDAs: Cellular phones, pagers, PDAs and other similar electronic devices must be turned off before entering the classroom. Grading: Grading: Total Points Possible = 1000Students are graded on achievement rather than effort. It is the responsibility of the student tocome to class prepared for the topic of the day.Point values for graded assignments:_______________________________________________________________________________AssignmentPointNumberTotal% ofValuePointsTotal_______________________________________________________________________________End of Chapter201020020Case Questions*_______________________________________________________________________________Tests**100440040_______________________________________________________________________________Team Paper/Presentation100110010_______________________________________________________________________________Plug-In Reports***25410010_____________________________________________________________________________ ______________________________________________________________________________ Final Exam 200 1 200 20 ______________________________________________________________________________Total1000100*11 required and 1 dropped**5 required and 1 dropped***5 required and 1 dropped To earn a grade of______you must earn at least _________ points. 900-1000A A- 930-1000 900- 929 B+ B B-  880-899 830-879 800-829 C+ C 780-799 700-779D  600-699F  Less than 600 Break Policy: Please use common courtesy if you leave the room for any reason during the class session. Tentative Schedule: MIS 310-03 Th 7:00 9:50 pm Week Class Subjects Assignments _______________________________________________________________________ Week 1 Unit 1Achieving Business Success Th, 9/2 Syllabus Review Start Forming Teams Ch 1Business Driven Technology Business Plug-In B1Business Basics Week 2 Unit 1Achieving Business Success Th, 9/9 Ch 2Identifying Competitive Advantages Ch 1 Homework Business Plug-In B2Business Processes Ch 3Strategic Initiatives for Implementing Competitive Advantage Business Plug-In B7Ethics Finalize Teams Week 3 Unit 1Achieving Business Success Th, 9/16 Ch 4Measuring the Success of Strategic Ch 2/3 Homework Initiatives Plug-In Report #1 Business Plug-In B3Hardware and Software Ch 5Organizational Structures that Support Strategic Initiatives Business Plug-In B6Information Security Week 4 Unit 2Exploring Business Intelligence Th, 9/23 Test #1Unit 1Ch 1 2 3 4 5 Ch 4/5 Homework Ch 6Valuing Organizational Information Business Plug-In B4Enterprise Architecture Ch 7Storing Organizational Information Databases Business Plug-In B5Networks and Telecommunications Week 5 Unit 2Exploring Business Intelligence Th, 9/30 Ch 8Accessing Organizational Information Ch 6/7 Homework Data Warehouse Plug-In Report #2 Business Plug-In B20Innovation, Social Entrepreneurship, Social Networking, and Virtual Worlds Unit 3Streamlining Business Operations Ch 9Enabling the OrganizationDecision Making Business Plug-In B16Operations Management Week 6 Unit 3Streamlining Business Operations Th, 10/7 Test #2Unit 2Ch 6 7 8 Ch 8/9 Homework Ch 10Extending the OrganizationSupply Paper Outline Chain Management (1/2 Page) Business Plug-In B8Supply Chain Management Ch 11Building a Customer-centric OrganizationCustomer Relationship Management Business Plug-In B9Customer Relationship Management Week 7 Unit 3Streamlining Business Operations Th, 10/14 Ch 12Integrating the Organization from Ch 10/11 Homework End to EndEnterprise Resource Plug-In Report #3 Planning Business Plug-In B10Enterprise Resource Planning Unit 4Building Innovation Ch 13Creating Innovative Organizations Business Plug-In B12Global Trends Week 8 Unit 4Building Innovation Th, 10/21 Test #3Unit 3Ch 9 10 11 12 Ch 12/13 Homework Ch 14Ebusiness Business Plug-In B11Ebusiness Ch 15Creating Collaborative Partnerships Business Plug-In B17Organizational Architecture Trends Week 9 Unit 4Building Innovation Th, 10/28 Ch 16Integrating Wireless Technology in Ch 14/15 Homework Business Plug-In Report #4 Business Plug-In 21Mobile Technology Unit 5Transforming Organizations Ch 17Building Software to Support an Agile Organization Business Plug-In B14Systems Development Week 10 Unit 5Transforming Organizations Th, 11/4 Test #4Unit 4Ch 13 14 15 16 Ch 16/17 Homework Ch 18Managing Organizational Projects Business Plug-In B15Project Management Ch 19Outsourcing in the 21st Century Business Plug-In B13Strategic Outsourcing Week 11 Th, 11/11 Veterans Day HolidayCampus Closed Week 12 Unit 5Transforming Organizations Th, 11/18 Ch 20Developing a 21st Century Organization Ch 18/19 Homework Business Plug-In B19Global Information Plug-In Report #5 Systems Team Presentations Week 13 Th, 11/25 Thanksgiving Recesscampus closed Week 14 Th, 12/2 Test #5Unit 5Ch 17 18 19 20 Ch 20 Homework Team Presentations Week 15 Th, 12/9 Team Evaluations Final Exam Contest Final Exam Review Week 16 Th, 12/16 Final Exam Homework Assignments: Chapter Assignments Ch. 1 CaseThe World is Flat: Questions #1 & #4 Ch 2 CaseInterview with Michael Porter: Question #1 Exercise: Visit  HYPERLINK "http://www.UPS.com" www.UPS.com and find out exactly how much it costs to ship a 7 pound package from Camarillo, CA to Seattle, WA via ground. Write a short to 1 page report with details of this exercise. Plug-In B3Closing Case #2Question #3 Ch 5 CaseExecutive Dilemmas in the Information AgeQuestion #3 Plug-In B4Closing Case One: Chicago Tribune Server Consolidation a SuccessQuestion #5 7 Use Google or another search engine to find Wi-Fi Hotspots near where you live. Write the results of the search in a page report. 8. Ch. 8 CaseMining the Data Warehouse: Question #4 9 Plug-In B16Closing Case TwoThe Digital Hospital: Question #3 10 Internet Exercise: Go to  HYPERLINK "http://www.kurzweilai.net" www.kurzweilai.net and chat with Ramona in Virtual Chat mode. Ask Ramona at least five (5) questions related to course topics and copy and paste the questions and her responses into the homework 11 Ch 11 CaseCan you Find Your Customer?: Question #1 12 Exercise: Visit 91Թ web site and find the Mission Statement for the University. Does the university Mission Statement meet the general requirements for a mission Statement? Has your educational experience at 91Թ Been within the framework of the Mission Statement? 13 Plug-In B12Closing Case TwoWireless Progression: Question #1 14 Ch 14 CaseeBiz: Question #1 15 Plug-In B17Closing Case OneThe U.S. Open Supports SOA: Question #6 16 Ch 16 CaseWireless Electricity: Question #5 17 Plug-In B14Closing Case OneDisaster at Denver International Airport: Question #4 18 Ch 18 CaseBusiness Subject Matter ExpertsThe Project Manager You Need to Know About: Question #1 19 Plug-In B13Closing Case TwoStrategic Outsourcing: Question #1 20 Ch 20 CaseCreating a Clearer Picture for Public Broadcasting Service (PBS): Question #1 Assignment Plug-In Assignments # __________ __________________ 1 Plug-In B7Ethics Making Business DecisionsQuestion #3 2 Plug-In B6Information Security Making Business DecisionsQuestion #4 3 Plug-In B9Customer Relationship Management Making Business DecisionsQuestion #2 4 Plug-In B11Ebusiness Making Business DecisionsQuestion #5 Plug-In B15Project Management Making Business DecisionsQuestion #1 +,?OW_iks   )    , . / 0 οҺκҺҬΜΑΜ΁vjhpYU hdhpYhKhpY0JjhpYUjhpYUh[FhpY>* hYhpY hByGhpY hpY5h[FhpY5 h[rhpYhpYh[rhpY5 h)*MhpYhpY5CJaJhd-5CJaJhtWhd-5CJaJ-,6>?OVWjk : c ^`gdpYgdpY$a$gdpY K L q r     $ a b k  & FgdpY `^``gdpYgdpY ^`gdpY0 I J K L Y Z p q r ~   . b j k v y ghpqijTU׶뮿ן됈 hP1hpYhQhpY5 hmVFhpYhmVFhpY5h#.hpY5 hFhpYh[FhpY5hpY5CJaJhUPhpY5hIhpY5hpYCJaJ hpY5h[rhpY5 h[rhpYhpYjhpYUh hpY0J2  Lghvw ^gdpY `^``gdpYgdpY & FgdpY^gdpYOPv 8EFGK $6L\]^xz h%0hpYhYfzhpY5h%0hpY5h]hpY>*hYfzhpY>* hX$hpY hBhpYhuhpY5 h?-hpY hpY>*hehpY>* hehpY hpY5 hP1hpYhpY9 KL]yz{|}~ -: c" & FgdpYgdpY `^``gdpY 9:RS]` c !!!!b"c"i")#.#/#B###%%.%((()))**9+:+;+X+Z+b+d+, ,8-h9hpY>*hdhpY5hB;hpY>*hdhpY>*hmhpY>* h\V%hpY hQhpY hpY5>*hjhpY5>* hjhpY hpY>*hjhpY>*hjhpY5 hnhpYhpY hpY5hnhpY53c"# %%%%%%%'()*:+;+I++++=,,,-7-8-E---^gdpYgdpY & FgdpY8-S------"...4445"5$525<5G555768696b6c6C7D7J7n7w8899:::>;n;5<6<̷̷ޭ󥠛ދ{{{q{{hhxhpYaJhxhpY5aJ hpY5aJhZ!hpYaJ hpYaJhZ!hpY5aJ hpY5 hpY>*hOhpY>*hpYOJQJ^J)hpY5B*CJOJQJ\^JaJph#hpYB*CJOJQJ^JaJphhpY5CJaJh!72hpY5CJaJhpYhhpY5(----------------- $$7$8$H$Ifa$gdpY--".-" $7$8$H$Ifkd$$If zF vB"\10$$$$4 a".#.$.%.&.'.(.).*.+.,.Xkdh$$IfֈvB"0\104 a $$7$8$H$Ifa$ ,.-.../.0.1. $$7$8$H$Ifa$1.2..-" $7$8$H$Ifkd$$If zF vB"\10$$$$4 a....... $$7$8$H$Ifa$ $7$8$H$If9kd$$If","\104 a...........ykkkkkkkkk $$7$8$H$Ifa$kd $$IfrvB"\104 a ...-" $7$8$H$Ifkd$$If zF vB"\10$$$$4 a.....//Q/XM $7$8$H$Ifkd@$$IfֈvB"0\104 a $$7$8$H$Ifa$Q/R/]/c/d/k/l/r/s/x/ $$7$8$H$Ifa$ $7$8$H$If9kd$$If","\104 a x/y/z/{//@22' $7$8$H$If $$7$8$H$Ifa$kd>$$IfִzF vB"\10    4 a/////// $7$8$H$If $$7$8$H$Ifa$///-" $7$8$H$Ifkd$$If zF vB"\10$$$$4 a////////00 $$7$8$H$Ifa$ $7$8$H$If9kd$$If","\104 a 00000@5'' $$7$8$H$Ifa$ $7$8$H$Ifkd$$IfִzF vB"\10    4 a000000 $$7$8$H$Ifa$00l0@5 $7$8$H$Ifkd$$IfִzF vB"\10    4 al0m0u0v0z0{0}0~0000 $$7$8$H$Ifa$ $7$8$H$If9kdD $$If","\104 a 000-" $7$8$H$Ifkd $$If zF vB"\10$$$$4 a0000000001 $$7$8$H$Ifa$ $7$8$H$If9kdL $$If","\104 a 11Q1@5 $7$8$H$Ifkd $$IfִzF vB"\10    4 aQ1R1e1h1i1k1l1p1q1t1 $$7$8$H$Ifa$ $7$8$H$If9kdZ $$If","\104 a t1u11@5 $7$8$H$Ifkd $$IfִzF vB"\10    4 a1111111111111 $7$8$H$IfgdpY $$7$8$H$Ifa$ $7$8$H$If9kdh $$If","\104 a 1122-"" $7$8$H$Ifkd $$If~ zF vB"\10$$$$4 a222333333 3 33 $$7$8$H$Ifa$9kdp $$If","\104 a $7$8$H$If 3333- $$7$8$H$Ifa$kd $$If zF vB"\10$$$$4 a33333333 $$7$8$H$Ifa$3373-" $7$8$H$Ifkdx$$If zF vB"\10$$$$4 a738393:3;3<3=3>3Ekd$$If֞F vB"d \104 a $$7$8$H$Ifa$>3Y3Z3[3\3]3^3_3 $$7$8$H$Ifa$ $7$8$H$If_3`3l3v3~333SEEEE7 $$7$8$H$Ifa$ $7$8$H$IfgdpYkd$$If֞F vB"d \104 a333333 $$7$8$H$Ifa$3333- $7$8$H$IfgdpYkd`$$If zF vB"\10$$$$4 a33333333Gkd$$IfֈzF B")>1\14 a$$7$8$H$Ifa$gdpY $7$8$H$IfgdpY333333333 $$7$8$H$Ifa$ $7$8$H$IfgdpY$$7$8$H$Ifa$gdpY$$7$8$H$Ifa$gdpY3333@//$$7$8$H$Ifa$gdpYkd$$IfִzF vB"\10    4 a34444444#4$4%4 $$7$8$H$Ifa$ $7$8$H$IfgdpY$$7$8$H$Ifa$gdpY$$7$8$H$Ifa$gdpY %4&4'4(4@//$$7$8$H$Ifa$gdpYkd$$IfִzF vB"\10    4 a(4,4.4/40494B4C4D4 $$7$8$H$Ifa$ $7$8$H$IfgdpY$$7$8$H$Ifa$gdpY$$7$8$H$Ifa$gdpYD4E4F4G4@//$$7$8$H$Ifa$gdpYkd8$$IfִzF vB"\10    4 aG4I4J4M4V4W4X4 $$7$8$H$Ifa$ $7$8$H$IfgdpY$$7$8$H$Ifa$gdpY$$7$8$H$Ifa$gdpYX4Y4Z4[4]4@22$ $$7$8$H$Ifa$ $$7$8$H$Ifa$kd$$IfִzF vB"\10    4 a]4^4`4o4p4q4 $7$8$H$If $$7$8$H$Ifa$q4r4s4t4u4@2$2 $7$8$H$IfgdpY $$7$8$H$Ifa$kd$$IfִzF vB"\10    4 au4v4w4x4y4z4{4|4 $$7$8$H$Ifa$|4}44-" $7$8$H$Ifkd`$$If zF vB"\10$$$$4 a4444444455H555{{{{{{{{n &d P gdpYgdpY9kdh$$If","\104 a $7$8$H$If9kd$$If","\104 a 555566696b6c6666671727C7D7m7n77778828K8 ^`gdpYgdpY &d P gdpYK8v8w888889=9>9?9j9t999999":I:t:::::: ; ^`gdpY &d P gdpYgdpY ;;=;>;;;;;;<'<6<7<\<<<<<<<<A=v=== ^`gdpY &d P gdpYgdpY ^`gdpY6<9<<<===(>)>*>M>*?M?? 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